You Try, We Wait, Courtesy of Harper Concierge.
Available in London
Choose your favorites
Add the styles and sizes you wish to try on to your basket and choose Harper as your delivery method.
Select your time
Select a convenient 1hr delivery window from 10am-10pm, 7 days a week.
Try before you buy at home
You’ll have 40 minutes to try on and find the perfect pieces to add to your wardrobe.
Make your purchases
Harper will only take payment for the pieces you keep and take the rest off your hands. No need to wait for returns.
Who brings my Donna Ida pieces?
One of Harper’s Donna Ida specialists will arrive within your selected hour along with the pieces you’ve chosen to try on.
How long do I have to try on?
Whether you’re trying solo or opt for additional assistance, you’ll have 40 minutes to find your perfect Donna Ida piece.
What is Harper’s optional assistance?
If you feel you might need a second opinion or simply a little help with zips, select Harper’s complimentary assistance option at checkout and your specialist will be happy to come in and help.
How do I pay?
Once you’ve found your perfect pieces, your specialist will take payment by card there and then (Amex accepted). Harper will return anything you don’t wish to keep to Donna Ida.
Who do I speak to if I have questions about my appointment?
To ask questions about your appointment, simply reply to your order confirmation SMS or call Harper on 0333 939 8123.