Try Before You Buy
The convenience of shopping online with the experience of shopping in-store. Try multiple sizes and styles in the comfort of your home without paying for the pieces upfront. Only pay for what you keep.
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Experience a new way to shop
The convenience of shopping your favourite styles online with the experience of shopping them in store. We have partnered with Harper to help you find your dream style from the comfort of your own home. Just choose 'Try Before You Buy' at checkout.
- No Upfront Payment
- Find Your Perfect Size And Fit
- Hassle-Free Returns
- No Waiting For Refunds
- No Credit, No Hidden Fees
Try for 5 Days
Choose from Standard or Next Day Delivery.
Try on and return pieces within 5 days.
- Try on period starts once all pieces are received
- Return pieces for free
- Charged after 5 days for the pieces kept
*Excluding Northern Ireland
How It Works
Choose Your Pieces
Select Try Before You Buy at checkout.
Try At Home
Style with your wardrobe and decide which pieces to keep.
Send Off Any Returns
Return for free with via our online portal.
Payment Taken
You will only be charged for the pieces you keep.
Concierge Service
Pieces brought to you by a brand-trained Style Concierge. Returns taken away instantly.
- Choose a time and date that suits you
- Receive expert styling advice or try-on alone
- Only pay for what you keep, returns handled for you
How It Works
Choose Your Pieces
Select Try Before You Buy at checkout and select a 1-hour delivery slot.
Try At Home
You will have 40 minutes to try on and style with your wardrobe.
Style Assistance
Have your Concierge help you or go it alone. Return back once you are ready.
You Pay, We Take Away
You will only be charged for the pieces you keep and any returns are taken away.
Hassle-free Payments & Returns
We do not charge for pieces upfront and there is no obligation to purchase. This is a credit-free service and as such there are no hidden fees or interest charges.
At checkout, you will only pay the delivery fee. Your card will then be charged at the end of your 5-day try on period for any pieces that have not been returned. Making a return is easy via our Returns Portal.
For the Concierge Service, we will take secure payment via our mobile card reader at the end of your 40 minute appointment. Your Concierge will take any returns away with them.
FAQs
The Try Before You Buy service is available across the UK (excluding Northern Ireland). The Concierge Service is available in Greater London only.
Simply add items to your cart as normal, and select 'Try Before You Buy' at checkout. You will only be charged the delivery fee upfront. There is no credit check or hidden fees involved.
Returns are free and simple. Visit our Returns Portal, follow the instructions, and send back any unwanted pieces within your 5-day try-on period. For Concierge orders, your Concierge will take returns away at the end of your appointment.