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Donna Ida (Online) Ltd is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission.

Communication & Marketing

If you have made a purchase from our boutiques or through our website we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. All Donna Ida customers have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us you should opt-out by clicking on the "unsubscribe" link in any email communications which might we send you.

Site Statistics

We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made as required by our investors. Our independent website development company may gather data regarding the visitors to this website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Donna Ida uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

Disclosures of your information

We will never disclose or sell any of your personal information to any other companies or independent third parties.

Checking your Details

If you wish to verify the details, you have submitted to Donna Ida you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

Contacting us

Donna Ida (Online) Limited (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act). You have the right to access the information which Donna Ida holds about you and your right of access can be exercised in accordance with the Act.

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact us on +44 (0)207 792 5811 or email customercare@donnaida.com or, you can write to us at:

  • Donna Ida (Online) Limited
  • 40 Elizabeth Street
  • London, SW1W 9NZ